Refunds and Returns

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@paddleboardvolta.com and we will process an insurance claim on your behalf.

 

Refunds and Returns:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Subject to the terms of this policy, we offer returns within 30 days after the date of purchase. You may return your product for a refund back to the original payment method. We charge a 20% restocking fee on all returns.

Returned items must be in like-new condition with no visible signs of wear and be returned with all originally included parts and accessories.

All products are inspected upon arrival at our distribution center. If the product is found to be in poor condition, or if any originally included parts or accessories are missing, this may reduce the amount of your refund. You are responsible for all return shipping costs.