Solstice Flare 2-person Whitewater Kayak

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

Paddle Board Volta offers free economy shipping (5 - 8 days) to anywhere in the United States. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  

Installments

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments. Installment options vary by store and can be used on orders over $50 USD, including discounts, shipping, and taxes.
 

Fees or penalties

For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied. Purchases split into monthly payments may be subject to interest.

You can pay your balance off early without penalty.

There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.
 

Credit scores and eligibility

Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.
 
To use Shop Pay Installments, your shipping address needs to be in the United States. 
 

Restricted items

There are some items that you can’t use Shop Pay Installments to purchase, including, but not limited to:

• Cash advances
• Illegal items and activities
• Weapons, including parts and accessories
• Narcotics
• Regulated products such as alcohol, tobacco, or drug paraphernalia
• Currency, including cryptocurrency
• PayPal, Venmo, and other money transfer services
• Loan and credit card payments

Terms of Service

Learn more about Affirm’s terms of service or Shop’s terms of service. 

Affirm is the originator and servicer of Shop Pay installments, but payments are managed in your Shop Pay account.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@paddleboardvolta.com and we will process an insurance claim on your behalf.

Refunds and Returns:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Subject to the terms of this policy, we offer returns within 30 days after the date of purchase. You may return your product for a refund back to the original payment method. We charge a 20% restocking fee on all returns.

Returned items must be in like-new condition with no visible signs of wear and be returned with all originally included parts and accessories.

All products are inspected upon arrival at our distribution center. If the product is found to be in poor condition, or if any originally included parts or accessories are missing, this may reduce the amount of your refund. You are responsible for all return shipping costs.